:root{--navy:#01234D;--navy8:#0A376A;--navy1:#E8EEF5;--gold7:#865B2B;--gold1:#F6EEE3;--bg:#FBF8F3;
--ink:#141B24;--ink7:#3E4854;--ink5:#68727D;--line:#DDE2E7;--line1:#ECEFF2;--ok:#147A5A;--okbg:#EAF6F1;--warn:#A56618;--warnbg:#FFF5E5;
--sans:"Pretendard Variable",Pretendard,"Noto Sans KR",sans-serif}
*{box-sizing:border-box;margin:0;padding:0}
body{font-family:var(--sans);background:var(--bg);color:var(--ink);line-height:1.6}
.wrap{max-width:760px;margin:0 auto;min-height:100dvh;padding:20px 20px 60px}
.top{display:flex;justify-content:space-between;align-items:center;padding:6px 0 14px;border-bottom:1px solid var(--line);margin-bottom:18px}
.top b{color:var(--navy);letter-spacing:1px;font-size:16px}
.top span{font-size:11.5px;color:var(--ink5)}
h2{font-size:18px;color:var(--navy);margin:22px 0 10px}
.card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:16px;margin-bottom:10px}
.meta{font-size:13px;color:var(--ink5)}
.tit{font-size:15px;font-weight:700}
.btn{border:0;border-radius:10px;padding:9px 16px;font-family:var(--sans);font-size:13px;font-weight:700;cursor:pointer}
.btn.pri{background:var(--navy);color:#fff}
.btn.sec{background:#fff;color:var(--navy8);border:1px solid var(--line)}
.btn.big{width:100%;padding:14px;font-size:15px;border-radius:12px}
input{width:100%;border:1px solid var(--line);border-radius:12px;padding:12px 14px;font-family:var(--sans);font-size:14px;outline:0;margin-top:6px}
.chip{display:inline-block;font-size:11px;font-weight:700;border-radius:999px;padding:3px 11px}
.chip.ok{background:var(--okbg);color:var(--ok)}
.chip.warn{background:var(--warnbg);color:var(--warn)}
.chip.info{background:var(--navy1);color:var(--navy8)}
.row{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:11px 0;border-bottom:1px solid var(--line1)}
.row:last-child{border-bottom:none}
.num{font-variant-numeric:tabular-nums}
.view{display:none}.view.on{display:block}
.lrow{display:flex;justify-content:space-between;font-size:13.5px;padding:8px 0;border-bottom:1px solid var(--line1)}
.lrow:last-child{border-bottom:none}
.total{display:flex;justify-content:space-between;padding-top:11px;border-top:1.5px solid var(--navy);font-weight:700}
.toast{position:fixed;left:50%;bottom:34px;transform:translateX(-50%);background:#071828;color:#fff;font-size:13.5px;padding:11px 18px;border-radius:12px;opacity:0;transition:.25s;z-index:50}
.toast.on{opacity:1}
.stats{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}
.stat{background:#fff;border:1px solid var(--line);border-radius:14px;padding:12px;cursor:pointer;transition:box-shadow .15s}
.stat:active{box-shadow:0 2px 10px rgba(1,35,77,.12)}
.stat span{display:block;font-size:11.5px;margin-top:2px}
.stat.c-req{background:var(--navy1);border-color:#D3DEEA}
.stat.c-req b{color:var(--navy)}
.stat.c-req span{color:var(--navy8)}
.stat.c-alert{background:var(--warnbg);border-color:#EED9B8}
.stat.c-alert b{color:var(--warn)}
.stat.c-alert span{color:var(--warn)}
.stat.c-enr{background:var(--okbg);border-color:#C9E5DB}
.stat.c-enr b{color:var(--ok)}
.stat.c-enr span{color:var(--ok)}
.stat.sel{outline:2px solid var(--navy);outline-offset:1px}
.stat b{font-size:20px;color:var(--navy);display:block}
.stat span{font-size:11px;color:var(--ink5)}

/* 하단 내비 */
.wrap{padding-bottom:96px}
.anav{position:fixed;left:0;right:0;bottom:0;height:66px;background:#fff;border-top:1px solid var(--line);display:flex;max-width:760px;margin:0 auto;padding-bottom:env(safe-area-inset-bottom);z-index:40}
.anav .anv{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;text-decoration:none;color:var(--ink3)}
.anav .anv svg{width:22px;height:22px;stroke:currentColor;fill:none;stroke-width:1.75;stroke-linecap:round;stroke-linejoin:round}
.anav .anv span{font-size:10.5px;font-weight:500}
.anav .anv.on{color:var(--navy)}
.anav .anv.on span{font-weight:700}

/* 주간 호출량 기간 선택 달력 (게스트하우스 방식) */
.wk-cal{border:1px solid var(--line);border-radius:14px;padding:12px;margin-top:10px;background:#fff;max-width:400px}
.wk-mh{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}
.wk-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:4px}
.wk-dow{font-size:11px;color:var(--ink5);text-align:center;padding:4px 0;font-weight:700}
.wk-dow.sun{color:#B33A3A}
.wk-d{aspect-ratio:1;display:flex;align-items:center;justify-content:center;border-radius:10px;font-size:13px;cursor:pointer;border:1px solid transparent;font-variant-numeric:tabular-nums}
.wk-d:hover{border-color:var(--line)}
.wk-d.off{cursor:default;border:0}
.wk-d.off:hover{border:0}
.wk-d.dis{color:#C6CCD2;cursor:default}
.wk-d.dis:hover{border-color:transparent}
.wk-d.sel{background:var(--navy);color:#fff;font-weight:700}
.wk-d.mid{background:var(--navy1)}

/* 승인·반려 컬러 버튼과 반려 칩 */
.btn.ok{background:var(--ok);color:#fff}
.btn.danger{background:#B33A3A;color:#fff}
.chip.no{background:#F7E3E3;color:#B33A3A}

/* ================= 데스크톱: 웹 대시보드 전환 =================
   넓은 화면(1024px+)에서는 하단 탭이 좌측 사이드바로 바뀌고
   본문이 대시보드 폭으로 넓어진다. 내용과 마크업은 동일. */
@media (min-width: 1024px) {
  body{background:#F3F0EA}
  .wrap{margin-left:260px;max-width:1020px;padding:26px 40px 80px}
  .top{position:sticky;top:0;background:#F3F0EA;z-index:30;padding-top:10px}

  .anav{left:0;right:auto;top:0;bottom:0;height:auto;width:260px;max-width:none;
    flex-direction:column;align-items:stretch;justify-content:flex-start;
    border-top:0;border-right:1px solid rgba(255,255,255,.08);
    background:var(--navy);padding:20px 14px;gap:4px;margin:0}
  .anav::before{content:"RESIA 콘솔";display:block;color:#fff;font-weight:800;
    font-size:15px;letter-spacing:1.5px;padding:8px 14px 18px;
    border-bottom:1px solid rgba(255,255,255,.14);margin-bottom:14px}
  .anav::after{content:"라군 인테라스 · 센터장";display:block;margin-top:auto;
    color:rgba(255,255,255,.45);font-size:11px;padding:14px}
  .anav .anv{flex:none;flex-direction:row;justify-content:flex-start;gap:12px;
    padding:12px 14px;border-radius:11px;color:#B9C7D8}
  .anav .anv span{font-size:13.5px;font-weight:500}
  .anav .anv svg{width:19px;height:19px}
  .anav .anv img{height:19px;width:auto}
  .anav .anv:hover{background:rgba(255,255,255,.07);color:#fff}
  .anav .anv.on{background:rgba(255,255,255,.12);color:#fff}
  .anav .anv.on span{color:#D3AA74;font-weight:800}

  .stats{grid-template-columns:repeat(3,1fr);gap:14px}
  .stat b{font-size:24px}
  h2{margin-top:30px}
}

/* ===== 웹 대시보드 v2: 사이드바 로고 + 2열 그리드 ===== */
.anav-brand{display:none}
@media (min-width: 1024px) {
  .anav::before{display:none;content:none}
  .anav-brand{display:flex;align-items:center;gap:10px;padding:10px 14px 20px;
    border-bottom:1px solid rgba(255,255,255,.14);margin-bottom:14px}
  .anav-brand img{height:26px;width:auto;display:block}
  .anav-brand span{color:var(--gold1);font-size:12px;font-weight:800;letter-spacing:2px}

  .wrap{max-width:1360px;padding:26px 44px 80px}
  #v-app{display:grid;grid-template-columns:1fr 1fr;gap:0 24px;align-items:start}
  #v-app .sec{min-width:0}
  #v-app .sec.full{grid-column:1 / -1}
  #v-app h2{margin-top:26px}
  #v-app .sec.full:first-child h2{margin-top:0}
}

/* ================================================================
   Operations Console Shell (body.ops)
   ================================================================ */
body.ops{background:var(--opsbg,#F7F5F0)}
body.ops #v-app{display:none}
body.ops #v-app.on{display:block}
body.ops{--opsbg:#F7F5F0;--surface:#fff;--surface2:#F4F7FA;--bd:#E3E0D8;
  --sgold:#D3AA74;--sgoldbg:#F6EEE3}

.authwrap{max-width:380px;margin:12vh auto 0;padding:0 20px;text-align:center}
.authwrap .card{text-align:left}

.shell{display:flex;min-height:100dvh}
.smain{flex:1;min-width:0;display:flex;flex-direction:column}
.pages{flex:1;padding:26px 36px 90px;max-width:1440px;width:100%;margin:0 auto}
.page{display:none}
.page.on{display:block;animation:pgin .18s ease}
@keyframes pgin{from{opacity:.4;transform:translateY(4px)}to{opacity:1;transform:none}}
.ptitle{font-size:22px;font-weight:700;color:var(--navy);margin:0 0 18px}
.stitle{font-size:15px;font-weight:700;color:var(--navy)}

/* ---- Sidebar ---- */
.snav{width:248px;flex:none;background:#071828;color:#B9C7D8;padding:20px 12px;display:flex;flex-direction:column;gap:2px;position:sticky;top:0;height:100dvh;overflow-y:auto}
.sbrand{display:flex;flex-direction:column;gap:6px;padding:6px 12px 18px;border-bottom:1px solid rgba(255,255,255,.12);margin-bottom:12px;text-decoration:none;cursor:pointer}
.sbrand img{height:24px;width:auto;align-self:flex-start}
.sbrand span{font-size:9.5px;letter-spacing:2.5px;color:var(--sgold);font-weight:800}
.sgroup{font-size:10px;letter-spacing:1.5px;color:rgba(255,255,255,.38);font-weight:800;padding:14px 12px 5px}
.sitem{display:flex;align-items:center;gap:11px;padding:10px 12px;border-radius:10px;font-size:13.5px;font-weight:500;color:#B9C7D8;text-decoration:none;cursor:pointer;position:relative}
.sitem:hover{background:rgba(255,255,255,.07);color:#fff}
.sitem.on{background:rgba(255,255,255,.12);color:#fff;font-weight:700}
.sitem.on::before{content:"";position:absolute;left:-12px;top:8px;bottom:8px;width:3px;border-radius:2px;background:var(--sgold)}
.sitem .nico{width:18px;height:18px;stroke:currentColor;fill:none;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round;flex:none}
.sitem.off{color:rgba(255,255,255,.32);cursor:default;justify-content:space-between}
.soon{font-size:9px;font-weight:800;border:1px solid rgba(255,255,255,.25);border-radius:999px;padding:1px 7px;margin-left:auto;color:rgba(255,255,255,.5)}
.sfoot{margin-top:auto;padding:14px 12px;font-size:11px;color:rgba(255,255,255,.42)}

/* ---- Header ---- */
.topbar2{position:sticky;top:0;z-index:30;background:rgba(247,245,240,.92);backdrop-filter:blur(8px);border-bottom:1px solid var(--bd);display:flex;align-items:center;gap:16px;padding:12px 36px}
.hambtn{display:none;border:1px solid var(--bd);background:#fff;border-radius:10px;width:36px;height:36px;font-size:15px;cursor:pointer}
.sitepick{font-weight:800;color:var(--navy);font-size:14.5px;white-space:nowrap}
.sitepick .caret{color:var(--ink3,#AEB6BF);font-size:11px}
.gsearch{position:relative;flex:1;max-width:520px}
.gsearch svg{position:absolute;left:12px;top:50%;transform:translateY(-50%);width:16px;height:16px;stroke:var(--ink5);fill:none;stroke-width:2;stroke-linecap:round}
.gsearch input{width:100%;margin:0;padding:10px 14px 10px 36px;border-radius:11px;font-size:13.5px;background:#fff}
.gsr{display:none;position:absolute;top:44px;left:0;right:0;background:#fff;border:1px solid var(--bd);border-radius:12px;box-shadow:0 12px 32px rgba(7,24,40,.12);overflow:hidden;z-index:40}
.gsr.on{display:block}
.gsi{padding:10px 14px;font-size:13px;cursor:pointer;border-bottom:1px solid var(--line1)}
.gsi:hover{background:var(--surface2)}
.gsi.none{color:var(--ink5);cursor:default}
.hright{display:flex;align-items:center;gap:12px;margin-left:auto}
.hbell{position:relative;width:36px;height:36px;border:1px solid var(--bd);background:#fff;border-radius:10px;cursor:pointer;display:flex;align-items:center;justify-content:center}
.hbell svg{width:17px;height:17px;stroke:var(--navy8);fill:none;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}
.hbell b{position:absolute;top:-5px;right:-5px;min-width:17px;height:17px;border-radius:9px;background:#B33A3A;color:#fff;font-size:10px;display:flex;align-items:center;justify-content:center;padding:0 4px}
.hupd{font-size:11.5px;color:var(--ink5);white-space:nowrap}
.hprof{font-size:12.5px;color:var(--ink7);white-space:nowrap}
.hprof a{color:var(--navy8);font-weight:700;cursor:pointer;margin-left:8px}

/* ---- 공용 카드/탭/테이블/뱃지 ---- */
.card2{background:var(--surface);border:1px solid var(--bd);border-radius:16px;padding:18px 20px}
.tabs2{display:flex;gap:6px;flex-wrap:wrap;align-items:center}
.tab2{border:1px solid var(--bd);background:#fff;border-radius:999px;padding:7px 15px;font-size:12.5px;font-weight:700;color:var(--ink7);cursor:pointer;font-family:inherit}
.tab2.on{background:var(--navy);border-color:var(--navy);color:#fff}
.sel2{border:1px solid var(--bd);border-radius:11px;padding:9px 12px;font-family:inherit;font-size:13px;background:#fff;margin:0}
.ta2{width:100%;min-height:80px;border:1px solid var(--bd);border-radius:12px;padding:12px;font-family:inherit;font-size:14px;line-height:1.6;outline:none;resize:none;margin-top:8px}
.file2{margin-top:10px;border:1px dashed var(--bd);border-radius:12px;padding:12px;width:100%;font-family:inherit;font-size:13px}
.sbadge{display:inline-block;font-size:10.5px;font-weight:800;border-radius:999px;padding:2px 9px;white-space:nowrap}
.sbadge.ok{background:var(--okbg);color:var(--ok)}
.sbadge.warn{background:var(--warnbg);color:var(--warn)}
.sbadge.danger{background:#F9ECEC;color:#B33A3A}
.sbadge.info{background:var(--navy1);color:var(--navy8)}
.sbadge.neutral{background:#EFF1F3;color:var(--ink5)}
.tbl{overflow-x:auto;border:1px solid var(--line1);border-radius:12px}
.tbl table{width:100%;border-collapse:collapse;font-size:13px;background:#fff}
.tbl th{background:var(--surface2);color:var(--navy8);text-align:left;font-size:11.5px;padding:9px 12px;white-space:nowrap}
.tbl td{padding:9px 12px;border-top:1px solid var(--line1);vertical-align:top}
.tbl.mini{margin-top:8px;max-width:420px}
.banner{border-radius:12px;padding:11px 15px;font-size:13px;font-weight:500}
.banner.warn2{background:var(--warnbg);border:1px solid #EED9B8;color:var(--warn)}
.skl{border-radius:12px;background:linear-gradient(90deg,#EDEBE4 25%,#F5F3EC 50%,#EDEBE4 75%);background-size:200% 100%;animation:skl 1.2s infinite}
@keyframes skl{from{background-position:200% 0}to{background-position:-200% 0}}
.empty2{text-align:center;padding:34px 16px;color:var(--ink5)}
.empty2 b{display:block;font-size:14.5px;color:var(--ink7)}
.empty2 span{font-size:12.5px;display:block;margin-top:4px}
.empty2.ok b{color:var(--ok)}
.empty2.mini{padding:16px}
.btn.danger2{background:#B33A3A;color:#fff}

/* ---- Dashboard ---- */
.kpis{display:grid;grid-template-columns:repeat(6,1fr);gap:12px}
.kpis.fin{grid-template-columns:repeat(4,1fr)}
.kpi{background:#fff;border:1px solid var(--bd);border-radius:14px;padding:14px 16px;display:block;text-decoration:none;color:inherit;min-width:0}
a.kpi:hover{border-color:var(--navy8)}
.klabel{display:block;font-size:11.5px;color:var(--ink5);font-weight:700}
.kval{font-size:26px;font-weight:800;color:var(--navy);font-variant-numeric:tabular-nums;line-height:1.25}
.kunit{font-size:12px;color:var(--ink5);margin-left:3px}
.ksub{display:block;font-size:11px;color:var(--ink5);margin-top:2px}
.kpi.danger .kval{color:#B33A3A}
.kpi.warn .kval{color:var(--warn)}
.kpi.ok .kval{color:var(--ok)}
.dgrid{display:grid;grid-template-columns:1fr 380px;gap:20px;margin-top:22px;align-items:start}
.dgrid2{display:grid;grid-template-columns:1fr 1fr;gap:16px;align-items:start}
.queue{margin-top:10px;display:flex;flex-direction:column;gap:8px}
.qitem2{display:flex;align-items:center;gap:14px;background:#fff;border:1px solid var(--bd);border-radius:13px;padding:13px 16px 13px 12px}
.qitem2 .qbar{width:3px;align-self:stretch;border-radius:2px;background:#C9CFD6;flex:none}
.qitem2.crit .qbar{background:#B33A3A}
.qitem2.warn .qbar{background:var(--warn)}
.qbody{flex:1;min-width:0}
.qhead{display:flex;gap:8px;align-items:center;font-size:14px}
.qtag{font-size:10px;font-weight:800;border-radius:6px;padding:2px 7px;background:var(--surface2);color:var(--navy8);flex:none}
.qmeta{font-size:12px;color:var(--ink5);margin-top:3px}
.excband{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin-top:16px;background:#fff;border:1px solid var(--bd);border-radius:13px;padding:11px 14px}
.exclbl{font-size:11px;font-weight:800;color:var(--ink5);letter-spacing:1px}
.exc{font-size:12.5px;font-weight:700;border-radius:999px;padding:5px 13px;text-decoration:none}
.exc.danger{background:#F9ECEC;color:#B33A3A}
.exc.warn{background:var(--warnbg);color:var(--warn)}
.shortcuts{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-top:16px}
.facs{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.scard{background:#fff;border:1px solid var(--bd);border-radius:14px;padding:14px 16px;text-decoration:none;color:inherit;display:block;min-width:0}
.scard b{display:block;font-size:16px;color:var(--navy);margin-top:3px}
a.scard:hover{border-color:var(--navy8)}
.scard.off2{opacity:.55}

/* ---- 민원 보드 ---- */
.tboard{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;align-items:start}
.tcol{background:var(--surface2);border:1px solid var(--line1);border-radius:14px;padding:10px;display:flex;flex-direction:column;gap:10px}
.tcolh{font-size:12.5px;font-weight:800;color:var(--ink7);padding:4px 6px}
.tcolh.danger{color:#B33A3A}
.tcolh.info{color:var(--navy8)}
.tcard{background:#fff;border:1px solid var(--bd);border-radius:12px;padding:12px 14px}
.tcard.crit{border-color:#E5B9B9}
.tcard.done{opacity:.75}
.thead{display:flex;justify-content:space-between;align-items:center;font-size:14px}
.tbody2{font-size:12.5px;color:var(--ink7);margin-top:6px;line-height:1.55;max-height:60px;overflow:hidden}

/* ---- 세대 Drawer ---- */
.drawer-dim{position:fixed;inset:0;background:rgba(7,24,40,.32);opacity:0;pointer-events:none;transition:.2s;z-index:50}
.drawer-dim.on{opacity:1;pointer-events:auto}
.drawer{position:fixed;top:0;right:-720px;width:700px;max-width:94vw;height:100dvh;background:var(--opsbg);z-index:51;transition:right .22s ease;display:flex;flex-direction:column;box-shadow:-16px 0 48px rgba(7,24,40,.18)}
.drawer.on{right:0}
.drawer-top{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--bd);background:#fff}
.drawer-top b{font-size:15px;color:var(--navy)}
.xbtn{border:1px solid var(--bd);background:#fff;border-radius:9px;width:30px;height:30px;cursor:pointer;font-size:13px}
.drawer-body{flex:1;overflow-y:auto;padding:16px 20px}

/* ---- Wizard ---- */
.wstep{display:flex;gap:14px;padding:14px 4px;border-bottom:1px solid var(--line1)}
.wstep:last-child{border-bottom:0}
.wnum{width:30px;height:30px;border-radius:50%;background:var(--surface2);color:var(--ink5);font-weight:800;font-size:13px;display:flex;align-items:center;justify-content:center;flex:none}
.wstep.cur .wnum{background:var(--navy);color:#fff}
.wstep.done .wnum{background:var(--okbg);color:var(--ok)}
.wstep .wbody{flex:1;min-width:0;font-size:14px}
.wstep .wbody>b{color:var(--ink7)}
.wstep.cur .wbody>b{color:var(--navy)}
.wdetail{font-size:13.5px;color:var(--ink7);margin-top:8px;line-height:1.7}

/* ---- Copilot ---- */
.copilot{display:flex;flex-direction:column;min-height:380px}
.copilot.big{min-height:560px}
.cphead{display:flex;align-items:center;gap:9px;padding-bottom:10px;border-bottom:1px solid var(--line1)}
.cphead img{height:20px}
.cphead b{color:var(--navy);font-size:14px}
.cplog{flex:1;overflow-y:auto;padding:12px 2px;display:flex;flex-direction:column;gap:9px;max-height:420px}
.cpm{font-size:13px;line-height:1.65;max-width:94%}
.cpm.u{align-self:flex-end;background:var(--navy);color:#fff;border-radius:12px 12px 3px 12px;padding:8px 12px}
.cpm.a,.cpm.sys{align-self:flex-start;background:var(--surface2);border-radius:12px 12px 12px 3px;padding:9px 12px;color:var(--ink7)}
.cpm.sys{color:var(--ink5)}
.cpthink{color:var(--ink5)}
.cpquick{display:flex;gap:6px;flex-wrap:wrap;padding:8px 0}
.cpquick button{border:1px solid var(--bd);background:#fff;border-radius:999px;padding:6px 12px;font-size:11.5px;color:var(--ink7);cursor:pointer;font-family:inherit}
.cpquick button:hover{border-color:var(--navy8);color:var(--navy8)}
.cpin{display:flex;gap:8px}
.cpin input{flex:1;margin:0}

/* ---- 반응형 ---- */
@media(max-width:1280px){
  .kpis{grid-template-columns:repeat(3,1fr)}
  .dgrid{grid-template-columns:1fr}
  .shortcuts,.facs{grid-template-columns:repeat(2,1fr)}
  .dgrid2{grid-template-columns:1fr}
  .pages{padding:20px 22px 80px}
  .topbar2{padding:12px 22px}
}
@media(max-width:1023px){
  .snav{position:fixed;left:-260px;transition:left .2s;z-index:60}
  .shell.navopen .snav{left:0}
  .hambtn{display:block}
  .tboard{grid-template-columns:1fr}
  .kpis{grid-template-columns:repeat(2,1fr)}
}
.tboard.four{grid-template-columns:repeat(4,1fr)}
@media(max-width:1280px){.tboard.four{grid-template-columns:repeat(2,1fr)}}
@media(max-width:760px){.tboard.four{grid-template-columns:1fr}}

/* ===== 2차 정제: Operational UX Refinement ===== */
/* 타이포 계층 강화 */
.ptitle{font-size:28px;letter-spacing:-.4px;margin:0 0 6px}
.psub{font-size:13px;color:var(--ink5);margin:0 0 18px}
.stitle{font-size:18px;letter-spacing:-.2px}
.kpi .kval{font-size:26px}

/* KPI 카드: 균일·클릭 */
.kpis{align-items:stretch}
.kpi{display:flex;flex-direction:column;justify-content:flex-start;min-height:96px;transition:border-color .12s, box-shadow .12s}
a.kpi:hover{border-color:var(--navy8);box-shadow:0 1px 6px rgba(1,35,77,.08)}

/* Priority 텍스트 배지 (색 남발 금지: CRITICAL만 danger) */
.prio{display:inline-block;font-size:10px;font-weight:800;letter-spacing:.8px;border-radius:4px;padding:2px 7px}
.prio.crit{background:#B33A3A;color:#fff}
.prio.warn{background:var(--warnbg);color:var(--warn)}
.prio.norm{background:#EFF1F3;color:var(--ink5)}
.prio.info{background:transparent;color:var(--ink5);border:1px solid var(--line1)}

/* Action Queue v2: Task 카드 */
.qitem3{display:flex;gap:14px;background:#fff;border:1px solid var(--bd);border-radius:13px;padding:14px 16px;align-items:flex-start}
.qitem3.crit{border-left:3px solid #B33A3A}
.qitem3.warn{border-left:3px solid var(--warn)}
.qitem3.norm{border-left:3px solid #C9CFD6}
.qitem3 .qb{flex:1;min-width:0}
.qitem3 .qt{font-size:14.5px;font-weight:700;color:var(--navy);margin:5px 0 2px}
.qitem3 .qc{font-size:12.5px;color:var(--ink5);line-height:1.6}
.qitem3 .qd{font-size:12.5px;margin-top:3px}
.qitem3 .qacts{display:flex;flex-direction:column;gap:6px;flex:none;align-items:stretch;min-width:104px}
.qitem3 .qacts .btn{padding:7px 12px;font-size:12px;white-space:nowrap}

/* 테이블 시스템: 밀도·sticky·hover */
.tbl.dense td{padding:7px 12px;font-size:12.8px}
.tbl.scrollY{max-height:560px;overflow-y:auto}
.tbl.scrollY th{position:sticky;top:0;z-index:2}
.tbl tbody tr:hover td{background:var(--surface2)}
.tbl td.r,.tbl th.r{text-align:right}
.slabig{font-size:15px;font-weight:800}
.slabig.danger{color:#B33A3A}

/* Household 360 */
.hh360h{background:var(--navy);color:#fff;border-radius:14px;padding:16px 18px;margin-bottom:12px}
.hh360h .unit{font-size:20px;font-weight:700;letter-spacing:-.3px;display:flex;align-items:center;gap:10px}
.hh360h .hstats{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin-top:12px}
.hh360h .hstat{background:rgba(255,255,255,.08);border-radius:10px;padding:8px 10px}
.hh360h .hstat span{display:block;font-size:10.5px;opacity:.75}
.hh360h .hstat b{font-size:15px;font-weight:700}
.htabs{display:flex;gap:4px;border-bottom:1px solid var(--line1);margin-bottom:12px;overflow-x:auto}
.htab{border:0;background:none;font:inherit;font-size:13px;font-weight:700;color:var(--ink5);padding:8px 12px;cursor:pointer;border-bottom:2px solid transparent;white-space:nowrap}
.htab.on{color:var(--navy);border-bottom-color:var(--sgold)}
.mprod{border:1px solid var(--line1);border-radius:12px;padding:10px 14px;margin-bottom:8px;background:#fff}
.mprod .mname{font-size:14px;font-weight:700;color:var(--navy);display:flex;align-items:center;gap:8px}
.mprod .plist{display:flex;flex-wrap:wrap;gap:6px;margin-top:7px}
.mprod .pitem{font-size:12px;background:var(--surface2);border:1px solid var(--line1);border-radius:8px;padding:3px 9px;color:var(--ink7)}
.mprod .pitem.none{background:none;border-style:dashed;color:var(--ink4,#9AA3AC)}

/* 출입 요약 칩 */
.accsum{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:12px}
.accsum .ac{background:#fff;border:1px solid var(--bd);border-radius:11px;padding:9px 14px;font-size:12.5px;color:var(--ink5)}
.accsum .ac b{display:block;font-size:18px;color:var(--navy);margin-top:1px}
.accsum .ac.bad b{color:#B33A3A}

/* Wizard rail 정제 */
.wrail{display:flex;gap:4px;margin-bottom:14px;flex-wrap:wrap}
.wrail .wr{flex:1;min-width:70px;text-align:center;font-size:11px;color:var(--ink5);padding:7px 4px;border-radius:8px;background:#fff;border:1px solid var(--line1)}
.wrail .wr.done{background:var(--okbg);color:var(--ok);border-color:transparent}
.wrail .wr.cur{background:var(--navy);color:#fff;border-color:var(--navy);font-weight:700}

/* Copilot 결과 카드 */
.cphead .cpsub{display:block;font-size:11.5px;color:var(--ink5);font-weight:400;margin-top:1px}
.cpcard{background:#fff;border:1px solid var(--bd);border-radius:12px;padding:11px 13px;margin-top:4px}
.cpcard .cct{font-size:13.5px;font-weight:700;color:var(--navy);margin-bottom:6px}
.cpcard .ccr{display:flex;justify-content:space-between;gap:10px;font-size:12.5px;color:var(--ink7);padding:3px 0}
.cpcard .ccr span:last-child{font-weight:700;white-space:nowrap}
.cpcard .cca{display:flex;gap:6px;margin-top:9px;flex-wrap:wrap}
.cpcard .cca .btn{padding:5px 11px;font-size:11.5px}
.cpm.a:has(.cpcard){max-width:100%;width:100%;background:none;padding:0}

/* 민원 테이블 뷰 */
.tkexp td{background:var(--surface2)}
.tkexp .exbox{display:flex;gap:8px;flex-wrap:wrap;align-items:center;padding:4px 0}
.tkexp .exbox input{margin:0;flex:1;min-width:200px}
@media(max-width:900px){.hh360h .hstats{grid-template-columns:repeat(2,1fr)}}

/* Copilot 더보기 아코디언 */
.cpmore{margin:2px 0 4px;border:1px solid var(--line1);border-radius:11px;padding:7px 12px;background:#fff}
.cpmore summary{cursor:pointer;font-size:12px;font-weight:700;color:var(--navy8);list-style:none;display:flex;align-items:center;gap:6px}
.cpmore summary::-webkit-details-marker{display:none}
.cpmore summary::before{content:'▸';font-size:10px;transition:transform .15s}
.cpmore[open] summary::before{transform:rotate(90deg)}
.cpmgrp{margin-top:9px}
.cpmgrp>b{font-size:10.5px;letter-spacing:.5px;color:var(--ink5);font-weight:800}

/* Copilot 사용법 */
.cphelpbtn{margin-left:auto;flex:none;border:1px solid var(--line1);background:#fff;border-radius:999px;padding:4px 11px;font-size:11px;font-weight:700;color:var(--ink5);cursor:pointer;font-family:inherit}
.cphelpbtn:hover,.cphelpbtn.on{border-color:var(--navy8);color:var(--navy8)}
.cphelp{border:1px solid var(--line1);border-radius:11px;background:var(--surface2);padding:11px 13px;margin-top:9px}
.cphelp>b{font-size:12.5px;color:var(--navy)}
.cphrow{display:flex;gap:9px;margin-top:7px;font-size:12px;color:var(--ink7);line-height:1.6}
.cphrow .cphk{flex:none;width:52px;font-weight:800;font-size:10.5px;color:var(--navy8);padding-top:2px;letter-spacing:.3px}

/* ================================================================
   v4 — Residential Editorial Operations (디자인 리팩토링)
   정보 자체가 디자인. 카드 그리드·장식 아이콘·버블을 걷어내고
   타이포그래피, 얇은 선, 여백으로 위계를 만든다. 브랜드는 design.md 유지.
   ================================================================ */
body.ops{--opsbg:#F5F4F0;--bd:#DCDED8;--ink:#1E1F1D;--ink5:#6D706A;--ink7:#3F423D}
body.ops{font-family:"Pretendard Variable",Pretendard,"Noto Sans KR",sans-serif}

/* 타이포 — 800 금지, 제목 600 */
.ptitle{font-weight:600;letter-spacing:-.5px}
.stitle{font-weight:600}
.pdate{font-size:12.5px;color:var(--ink5);margin:0 0 4px;letter-spacing:.2px}
b,strong{font-weight:600}
.kpi .kval,.slabig{font-weight:500}

/* 라운드 절제: 버튼 6, 패널 8, 표 4 */
.btn{border-radius:6px}
input,select,textarea,.sel2,.ta2{border-radius:6px !important}
.card2{border-radius:8px;border-color:var(--bd)}
.tbl{border-radius:4px}
.banner.warn2{border-radius:6px}
.drawer{border-radius:0}
.tab2{border-radius:5px;font-weight:500}
.tab2.on{font-weight:600}

/* 그림자 제거 — 구분은 선과 배경으로 */
.card2,.kpi,.scard,.qitem3,.tcard,.mprod,.cpcard{box-shadow:none}
a.kpi:hover{box-shadow:none}

/* ---------- Editorial Metrics Bar (KPI 카드 그리드 대체) ---------- */
.mbar{display:flex;align-items:stretch;gap:0;background:var(--surface);border:1px solid var(--bd);border-radius:8px;padding:4px 8px;flex-wrap:wrap}
.mitem{flex:1;min-width:130px;display:flex;flex-direction:column;gap:1px;padding:12px 18px;text-decoration:none;color:inherit;border-left:1px solid var(--line1)}
.mitem:first-child{border-left:0}
.mitem .mv{font-size:24px;font-weight:500;color:var(--navy);font-variant-numeric:tabular-nums;letter-spacing:-.3px;line-height:1.2}
.mitem .ml{font-size:12px;color:var(--ink5)}
.mitem .ms{font-size:11px;color:var(--ink5);opacity:.85}
.mitem.danger .mv{color:#A83A32}
.mitem.warn .mv{color:#8A6A1F}
.mitem.ok .ms{color:var(--ok)}
.mitem:hover .ml{color:var(--navy8)}
@media(max-width:1100px){.mitem{min-width:31%}}

/* ---------- Action Queue: 카드 → 운영 리스트 ---------- */
#opsQueue{background:var(--surface);border:1px solid var(--bd);border-radius:8px;padding:2px 20px}
.qrow{display:flex;gap:16px;padding:15px 0;border-bottom:1px solid var(--line1);background:none;border-left:0;border-radius:0}
.qrow:last-child{border-bottom:0}
.qrow .qno{flex:none;width:26px;font-size:12px;color:var(--ink3,#AEB1AA);font-variant-numeric:tabular-nums;padding-top:3px;font-weight:500}
.qrow.crit .qno{color:#A83A32;font-weight:600}
.qrow .qb{flex:1;min-width:0}
.qrow .qt{font-size:14.5px;font-weight:600;color:var(--ink);letter-spacing:-.2px}
.qrow.crit .qt{color:#7E2B25}
.qrow .qc{font-size:12.5px;color:var(--ink5);margin-top:2px;line-height:1.6}
.qrow .qd{font-size:12.5px;margin-top:2px}
.qrow .qacts{flex:none;display:flex;flex-direction:column;gap:6px;align-items:flex-end;justify-content:center}
.alink{background:none;border:0;padding:2px 0;font:inherit;font-size:12.5px;font-weight:600;color:var(--navy8);cursor:pointer;white-space:nowrap}
.alink:hover{text-decoration:underline}
.alink.crit{color:#A83A32}
.qsev{font-size:10px;font-weight:600;letter-spacing:.6px}
.qsev.crit{color:#A83A32}.qsev.warn{color:#8A6A1F}.qsev.norm{color:var(--ink5)}

/* ---------- 상태 배지: 작고 조용하게 ---------- */
.sbadge{font-size:10px;font-weight:600;padding:1.5px 7px;letter-spacing:.2px}
.sbadge.danger{background:#F6E9E7;color:#A83A32}
.sbadge.warn{background:#F5EEDD;color:#8A6A1F}
.sbadge.ok{background:#E9F1EC;color:#2F6B4F}
.prio{font-weight:600;letter-spacing:.6px}
.prio.crit{background:#A83A32}

/* ---------- 테이블: 얇은 선, 밀도, 배경 없는 헤더 ---------- */
.tbl{border-color:var(--bd)}
.tbl th{background:none;border-bottom:1px solid var(--bd);color:var(--ink5);font-weight:600;font-size:11px;letter-spacing:.3px;padding:8px 12px}
.tbl td{border-top:1px solid var(--line1);padding:8px 12px}
.tbl.dense td{padding:7px 12px}
.tbl tbody tr:hover td{background:#FAFAF7}

/* ---------- 사이드바: 조용하게 — 아이콘 제거, 얇은 인디케이터 ---------- */
.snav .nico{display:none}
.sitem{padding:8px 14px;border-radius:5px;font-size:13.5px;gap:0}
.sitem.on{background:rgba(255,255,255,.08);box-shadow:inset 2px 0 0 var(--sgold)}
.sgroup{font-size:10px;letter-spacing:1.2px;opacity:.55}
.sbrand span{font-size:8.5px;letter-spacing:2px;opacity:.8}
.soon{font-size:9px;opacity:.8}
.sfoot{opacity:.6}

/* ---------- 대시보드 바로가기: 박스 → 조용한 링크 밴드 ---------- */
.shortcuts{display:flex;gap:0;border-top:1px solid var(--bd);margin-top:18px;padding-top:2px}
.scard{background:none;border:0;border-radius:0;padding:10px 22px 4px 0;min-width:0;flex:none}
.scard .klabel{font-size:11px}
.scard b{font-size:14px;font-weight:600;color:var(--navy)}
.scard .ksub{font-size:11px}
.scard:hover b{color:var(--navy8);text-decoration:underline}

/* ---------- Wizard: 온보딩 → 운영 체크리스트 ---------- */
.wrail{display:none}
.wstep{padding:12px 4px;gap:14px}
.wstep .wnum{width:26px;height:26px;font-size:11.5px;background:none;border:1px solid var(--bd);color:var(--ink5);font-variant-numeric:tabular-nums}
.wstep.cur{background:#FAF9F5;margin:0 -14px;padding:14px;border-radius:6px;border-bottom:1px solid var(--line1)}
.wstep.cur .wnum{background:var(--navy);border-color:var(--navy)}
.wstep.done .wnum{border-color:transparent}
.wstep .wbody>b{font-weight:600}

/* ---------- Copilot: 챗봇 → 운영 검색 ---------- */
.cphead{border-bottom:1px solid var(--line1)}
.cphead img{display:none}
.cpm{max-width:100%}
.cpm.u{align-self:stretch;background:none;color:var(--ink5);border-radius:0;padding:2px 0 6px;font-size:12.5px;border-bottom:1px dashed var(--line1)}
.cpm.u::before{content:'요청 — ';color:var(--ink3,#AEB1AA);font-size:11px}
.cpm.a,.cpm.sys{align-self:stretch;background:none;border-radius:0;padding:4px 0;color:var(--ink7)}
.cpcard{border:0;border-top:2px solid var(--navy);border-radius:0;background:none;padding:10px 2px 6px;margin-top:8px}
.cpcard .cct{font-size:12px;letter-spacing:.4px;font-weight:600}
.cpcard .ccr{border-bottom:1px solid var(--line1);padding:5px 0}
.cpcard .ccr:last-of-type{border-bottom:0}
.cpquick{padding:6px 0}
.cpquick button{border-radius:5px;font-size:11.5px;padding:5px 11px;color:var(--ink5)}
.cpin input{border-radius:6px}
.cpmore{border-radius:6px}

/* ---------- Household 360: 네이비 블록 → 에디토리얼 헤더 ---------- */
.hh360h{background:none;color:var(--ink);border-bottom:1px solid var(--bd);border-radius:0;padding:2px 2px 14px;margin-bottom:14px}
.hh360h .unit{font-size:21px;font-weight:600;color:var(--navy);letter-spacing:-.3px}
.hh360h .hstats{display:flex;gap:26px;margin-top:10px}
.hh360h .hstat{background:none;border-radius:0;padding:0}
.hh360h .hstat span{opacity:1;color:var(--ink5);font-size:11px}
.hh360h .hstat b{font-size:14.5px;font-weight:600;color:var(--ink)}
.htab{font-weight:500}
.htab.on{font-weight:600}
.mprod{border:0;border-bottom:1px solid var(--line1);border-radius:0;padding:11px 2px;margin-bottom:0}
.mprod:last-of-type{border-bottom:0}

/* ---------- 데이터 품질: 검수 도구 ---------- */
.dqhead{display:flex;align-items:baseline;gap:14px;margin-bottom:4px}
.dqhead .dqn{font-size:22px;font-weight:500;color:var(--navy);font-variant-numeric:tabular-nums}
.dqrows{margin-top:6px}
.dqrow{display:flex;align-items:center;gap:12px;padding:8px 2px;border-bottom:1px solid var(--line1);font-size:13px}
.dqrow:last-child{border-bottom:0}
.dqrow .dql{flex:1;color:var(--ink7)}
.dqrow .dqc{font-variant-numeric:tabular-nums;font-weight:600;color:var(--ink5)}
.dqrow .dqc.warn{color:#8A6A1F}
.dqrow .dqc.crit{color:#A83A32}
.dqrow .dqc.zero{color:#2F6B4F;font-weight:500}
.dqrow .alink{font-size:12px}

/* ---------- 출입·기타 ---------- */
.accsum .ac{border-radius:6px}
.accsum .ac b{font-weight:500}
.empty2{border-radius:6px}
.excband{border-radius:6px}
.gsearch input{border-radius:6px !important}
.hh360h+.htabs{border-color:var(--line1)}

/* ===== v6 — Quiet Residential Operations ===== */
/* 헤더 ⌘ RESIA (Copilot 드로어 진입) */
.cmdresia{border:1px solid var(--bd);background:#fff;border-radius:6px;padding:6px 12px;font-family:inherit;font-size:12px;font-weight:600;color:var(--navy);cursor:pointer;letter-spacing:.3px}
.cmdresia:hover{border-color:var(--navy8);color:var(--navy8)}

/* Copilot 드로어 */
.drawer.cpd{width:380px;max-width:92vw}
.drawer.cpd .drawer-body{padding:14px 18px}
#copilotDrawer .cplog{max-height:none;min-height:120px}

/* 대시보드 우측 요약 */
#dashSide .ssrow{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:6px 0;font-size:13px;border-bottom:1px solid var(--line1)}
#dashSide .ssrow:last-of-type{border-bottom:0}
#dashSide .ssbig{font-size:24px;font-weight:500;color:var(--navy);letter-spacing:-.3px}
#dashSide .ssdiv{border-top:1px solid var(--bd);margin:14px 0 12px}
#dashSide .alink{display:inline-block;margin-top:6px}
.cpd .cphead b,.cpd .cphead .cpsub{display:none}
.cpd .cphead{border-bottom:0;padding-bottom:0;justify-content:flex-end}